Welcome to Vertex Server Hosting Docs

Your go-to resource for setting up, managing, and getting the most out of your Vertex Servers hosting.

Can't find what you're looking for? Join our Discord and our team will help you out.


🚀 Getting Started

New to Vertex Servers? Start here.

Guide Description
Purchasing a Server Choose a plan and get your server online.
Accessing Your Server Connect via the game panel or SSH.
Billing & Payments Manage invoices, payment methods, and upgrades.

🎮 Game Servers

Guide Description
Game Server Overview What's included and how it works
Connecting to Your Server Find your IP, port, and join in-game
Installing Mods & Plugins Upload and manage mods via the panel or SFTP
Uploading a World Save Migrate an existing world to your server
Scheduled Tasks Set up automatic restarts and backups
Using the Console Run commands and monitor your server in real time

🖧 VPS

Guide Description
VPS Overview Plans, specs, and what to expect
Connecting via SSH Access your VPS from the terminal
Choosing an OS Ubuntu, Debian, AlmaLinux, and Windows Server
Setting Up a Firewall Secure your VPS with UFW
Installing Pterodactyl Host your own game panel on a VPS
Using Cloudflare Tunnel Expose services without revealing your IP

🎮 Game-Specific Guides

Game Guide
⛏️ Minecraft Minecraft Server Setup
⛏️ Minecraft (Modded) NeoForge / Fabric Modded Server
🌲 Valheim Valheim Server Setup
🦕 ARK: Survival Evolved ARK Server Setup
💣 Rust Rust Server Setup
🔫 Counter-Strike 2 CS2 Server Setup

🛠️ Troubleshooting

Guide Description
Server Won't Start Common causes and fixes
Can't Connect to Server IP, port, and firewall checks
High Latency / Lag Diagnosing and reducing lag
Out of Memory Errors Managing RAM on your server
Mod Conflicts Identifying and resolving incompatible mods

❓ FAQ

Do you offer refunds? Yes — we offer a 72-hour money-back guarantee on all new purchases. Contact support to request one.

Can I upgrade my plan later? Absolutely. You can upgrade or downgrade at any time from the client area with no downtime.

What game panel do you use? We use Pterodactyl — an open-source, browser-based game server management panel.

Do you support custom modpacks? Yes. You can upload any modpack via SFTP or the file manager. See our modded server guide for details.


🔗 Quick Links


Vertex Servers — Get online fast. Stay online longer.